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Human Services
The Department of Human Services is an umbrella social service agency concerned with the planning and funding services for the county’s disadvantaged and homeless citizens. 


Programs operate out of five divisions

  • Mental Health and Addiction Services
  • Community Outreach and Family Services
  • Juvenile Administration
  • Workforce Investment Board (WIB)
  • Workforce Development Center (WDC)

    • Mental health
    • Addiction treatment
    • 211 - 24/7 information and referral social services hotline
    • JDAI - Juvenile Detention Alternative Initiatives
    • Homeless prevention and housing
    • Mortgage and foreclosure counseling
    • Rental and utility assistance
    • At-risk youth programs

    24 Hour Assistance
    Through a partnership with the United Way of Passaic County, the Department of Human Services coordinates and provides 24 hour assistance to residents in need of social service information and referral services via 211. 211 is free to county residents and is accessed by simply dialing 211 or by visiting the 211 website

    Personal Assistance Services Program (PASP) Cash Model
    This program provides routine, non-medical assistance to adults with physical disabilities who are aged 18 to 70, employed, preparing for employment, involved in community volunteer work, or attending school. Personal assistants help with tasks such as light housekeeping, bathing, dressing, preparing meals, shopping, etc. Based on consumer's needs they could receive up to 40 hours of service per week. The individual must be capable of directing his/her own care.  For more information or to apply, contact Madeleine Soriano, PASP Cash Model Consultant at 973-225-3683.

    Contact Us

    Pamela L. Owen Esq.
    Director of Human Services

    Department of Human Services
    Passaic County Administration Building
    401 Grand St.
    Room 417
    Paterson, NJ 07505

    Phone: 973-881-2834
    Fax: 973-881-2733

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