Office of Weights and Measures
County of Passaic
Department of Law & Public Safety
Division of Weights & Measures-Consumer Protection
1310 Route 23 North
Wayne, New Jersey 07470
Ernest N. Salerno
Superintendent of Weights and Measures-Consumer Protection
Ernests@passaiccountynj.org
John Legge, Jr.
Deputy Superintendent of Weights & Measures
weightsmeasures@passaiccountynj.org
Phone: 973-305-5750
Fax: 973-872-4552
Carol McClellan - Senior Investigator Consumer Protection
Carolm@passaiccountynj.org
Rosalia Valentin - Bilingual Investigator Consumer Protection
Rosaliav@passaiccountynj.org
Phone: 973-305-5881
Fax: 973-628-1796
The Office of Weights and Measures oversees an inspection and enforcement program that in recent years has had great success in exposing and prosecuting gas stations involved in fraudulent practices.
Consumer Protection
The Consumer Protection Department, working under the Consumer Fraud Act, investigates and mediates complaints by consumers against businesses. Both of these programs are vital in protecting the welfare of consumers in Passaic County.
Complaint Form:
A consumer must submit the following:
1. A Brief explanation of what transpired.
2. Any paperwork backing up their statement with photo copies NOT ORIGINALS. [EXAMPLE PHOTO COPIES OF THE FOLLOWING: RECEIPTS, REBATE INFORMATION, CANCELED CHECKS, CONTRACT, PROPOSALS, RETAIL INSTALLMENT CONTRACT, and WARRANTY & GUARANTEE].
3. Consumer's Information.
4. Subject's Information.
5. Complaint must be signed and dated. Otherwise, we can not start our mediation process without this information.
Pat Lepore
Director
Bruce James
Deputy Director
(973)881-4402
