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401 Grand St. Paterson, NJ 07505 | (973) 881-4000
"Rich History, Bright Future"

Human Services

Francine Vince, MSW
Human Services Director
401 Grand Street, Room 506
Paterson, NJ 07505
(973) 881-2834
The Department of Human Services is an umbrella social service agency concerned with the planning and funding services for the county’s disadvantaged and homeless citizens. 

Programs operate out of four divisions:
  • Mental Health and Addiction Services
  • Community Outreach and Family Services
  • Juvenile Administration
  • Workforce Development Board (WDB)
  • Mental health
  • Addiction treatment
  • 211 - 24/7 information and referral social services hotline
  • JDAI - Juvenile Detention Alternative Initiatives
  • Homeless prevention and housing
  • Mortgage and foreclosure counseling
  • Rental and utility assistance
  • At-risk youth program

Passaic County Department of Human Services Advisory Boards


Home Page Graphic

The vision of the Passaic County Department of Human Services is that all residents will experience social equity, equal rights, and access to the services and supports they need to be successful individuals, family and community members

Mission: To provide fiscally responsible solutions in meeting the human services needs of residents across the life span. We do this by applying our professional expertise and leadership to:

  • Serve as a resource hub for human services
  • Identify human service needs of residents
  • Marshall and facilitate alliances and planning groups to address residents needs
  • Provide access to funds for service providers
  • Analyze and advocate for policies to drive service effectiveness and efficiencies
  • Enhance communication with and among providers and stakeholders

Guiding Principles

  • DHS is committed to racial and social equity and justice in its planning, operations and programs.
  • DHS values the opportunity to positively impact residents’ lives through the use of residents voices and data to drive decision-making.
  • DHS advocates for systems to improve residents’ quality of life.
  • DHS recognizes the importance of effective working with all levels of government, and the entire human services community.
  • DHS is committed to efficiency and customer satisfaction in its operations.
  • DHS serves as responsible stewards of public funds.
  • DHS is committed to continuous monitoring and improving of our contracted services.


Needs Assessment

Needs Assessment Final Report
September 22, 2020 Freeholder Meeting Presentation

September 22, 2020 Freeholder Meeting PowerPoint Presentation

Department News

June 29, 2021
The Passaic County Public Housing Agency has been awarded funding for a limited number of Emergency Housing Vouchers (EHVs). Please note that all referrals for this program must come from the Human Services Department. 
March 18, 2021
The Department of Community Affairs is offering a second round of COVID Emergency Rental Assistance beginning on March 22, 2021 at 9 AM.
October 09, 2020
You can now apply for housing assistance if you suffered a financial hardship due to COVID-19 and have not been able to pay your rent or mortgage. Learn more at https://nj.gov/humanservices/coronavirus.html

August 28, 2019
The Passaic County Workforce Development Board and One-Stop Career Center will be hosting a job fair on September 5 from 10 AM to 2 PM at Center City Mall in Paterson.
August 20, 2019
The 9th Annual Passaic County Recovery Walk and Celebration will be held on Saturday, September 7. Registration begins at 9 AM. Register now on Eventbrite.